Information on data protection

The safety of your personal data is important to us. We appreciate your visit to our website. We want you to know what data we collect and how we use it. We have taken technical and organizational measures to ensure fair processing of your data.

Personal Data
Personal data is information about your identity. This includes, for example, information such as name, address, telephone number, e-mail address. It is not necessary to disclose personal data in order to use our website. In certain cases, however, we need your name and address as well as other information so that we can provide the services you require.

Purpose of the personal data
We generally use the personal data you provide to respond to your inquiries, provide you with information or provide you with access to specific information or offers. Help in need Switzerland runs its own database and manages its own addresses. In order to maintain our contact with you, it may be necessary for us or a service company commissioned by us to use this personal data. We will not sell, rent or otherwise market your personal data to third parties. Your personal data can be used for internal purposes.

The transmission of data to state institutions and authorities entitled to receive information takes place only within the framework of the relevant laws. Our employees and the service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of the Federal Data Protection Act.

Non-Personally Identifiable Information Collected Automatically
When you use our website, the following data is stored for organizational and technical reasons: the names of the pages accessed, the browser and operating system used, the date and time of access, the search engines used, the names of downloaded files and your IP address. We evaluate this technical data anonymously and only for statistical purposes in order to be able to make our internet offers even more attractive.

This anonymous data is stored separately from personal information on secure systems and does not allow any conclusions to be drawn about an individual person. Your personal data and your privacy are therefore protected at all times.

security
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All of our employees and all third parties involved in data processing are bound by the federal law on data protection and the confidential handling of personal data.

Change to our privacy policy
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also adapt our information on data protection.

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If you use external links that are offered on our website, this data protection declaration does not extend to these links. If we offer links, we strive to ensure that they also comply with our data protection and security standards.

However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please inform yourself on the websites of the other providers about the data protection declarations provided there.

Questions, suggestions or complaints

If you have any further questions about data protection and the processing of your personal data, you can of course contact us. We are also available to you as a contact in the event of requests for information, suggestions or complaints.

We would also like to point out that this website uses Google Analytics and Google Remarketing.

When you visit the website, the provider saves and uses general, non-personal data. So-called "cookies" are used for this purpose. These are text files that are stored on the user system and enable an analysis of the use of the products. This technology makes it possible to recognize individual users as visitors and to offer them individualized services and products. Such tracking data is stored separately from any personal data collected. The survey is carried out exclusively in anonymous form, which means that it is never possible to draw conclusions about the individual user. Only a connection to the known IP address is made possible without being able to personally identify the respective user behind it.

The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server and stored there. The IP address is then shortened by the last three digits by Google, so it is no longer possible to clearly assign the IP address. Google complies with the data protection provisions of the US Safe Harbor Agreement and is registered with the US Department of Commerce's Safe Harbor program.

Third-party vendors, including Google, serve ads on websites across the internet. Third-party providers, including Google, use stored cookies to serve ads based on a user's previous visits to this website.

Under no circumstances will Google associate your IP address with other Google data. You can object to the collection and storage of data at any time with effect for the future. You can deactivate the use of cookies by Google by setting your browser software accordingly. 

However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.